Word of Mouth
Get some great buzz going—and grow your network
Spread the Word
Recommendations from family and friends might be the most effective marketing there is, yielding twice the sales of paid advertising. The Fivestars Word of Mouth feature adds sharing to the power of customer loyalty—and captures a whole new group of customers.
Benefits
Make the most of your marketing dollars
With Word of Mouth, we’re making the power of customer loyalty—to inspire increased visits and bigger sales—that much more powerful. When you use Word of Mouth, you reward your loyal customers and bring in new ones, making your marketing dollars stretch even further with one simple (free!) feature.
Marketing made easy
Like all our features, we designed Word of Mouth to be incredibly quick and easy-to-use for both our merchant partners and their customers. Enabling Word of Mouth takes a single click, and once it’s on, it’s fully automatic.
Cost-effective customer acquisition
The kind of money that drives meaningful customer acquisition (on average, $25 – $75 per customer for paid advertising) is often out of reach for small businesses, and hard to scale up. Word of Mouth brings in the new customers that will help you grow your business without breaking the bank.
Features
Shareable AutoPilot and promotions
Every offer you send, whether trigger-based, like the ones from AutoPilot, or one-time, like ones sent through the promotions tool, can now be shared by your loyal customers.
Unlimited sharing
When your customer shares your deal with their friends, their friends can share the deal with their friends. Sharing is unlimited until the offer expires, so your offers can have an exponential impact.
Tap to accept and share
Each AutoPilot and promotions message will have a convenient and trackable link and a call to action: “Tap to Accept and Share with Friends.” The mobile landing page from these links will give your customers the opportunity to send the deal out to their network.
Controls on dashboard
Want to make only certain deals shareable? No problem. All campaigns and promotions except Birthday will be on by default, but you can easily change that at any time in your AutoPilot settings or when you’re setting up a one-time offer through the promotions tool.
Shareable through text
If your customer receives a deal via text, they’ll be able to share via text using a prepopulated message that includes a link to the offer.
With Fivestars, your network just keeps growing
Word of Mouth isn't the only way we're making customer acquisition a snap.
Welcome to a powerful network where small businesses are mighty.